Beyond the buzzwords of visibility, holistic overview, and collaboration

In the previous TMS insights series, we shared some practical tips on how you can save on costs using a modern TMS. But logistics and transportation aren’t just about costs. 

The next sessions are all about Transportation Excellence: Beyond the buzzwords of visibility, holistic overview, and collaboration. No fuzzy talk, but to the point examples of how to make your teams’ life easier.

Session 1

Manage exceptions, not spreadsheets

Teams are often moving from one incident to the other, all day long.  A Customer Service director once told me: “My team has the feeling that if they aren’t firefighting, they aren’t doing their job as expected”. 

This session is for all transport planners, CSAs, and logistics professionals out there interested in learning some practical tips on how you can move from firefighting to a proactive way of working.

Session 2

5 Use cases on Finding the right information at the right time.

People spend more than 20% of their time searching for information. Why? Because data is scattered across several systems and often tucked away in some static database.

Data only makes sense when you put it in context!

In this session, we’ll walk you through some examples, like “Where are all my in-transit SKU items XYZ?”, “Which carrier is underperforming?”, “What shipments are scheduled for loading this morning?“

Session 3

Moving freight is all about collaboration

One could argue that ‘sending emails’ and ‘making phone calls’ are forms of collaboration. But the ad-hoc nature and lack of context are the seeds that grow into incidents and issues over time. If logistics had an arch-enemy, it would be called bad communication. 

Collaboration requires all players to be on the same page, looking at the same information and taking the right decisions that benefit the whole team, not just the individual.

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